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On February 28, 2020, the U.S. Department of Transportation (Department or DOT) published in the Federal Register a Notice of Proposed Rulemaking (NPRM) on Defining Unfair or Deceptive Practices. The NPRM provided a 60-day comment period that was set to close on April 28, 2020. Nine...
Notice - Reporting of Causes of Flight Delays and Cancellations Given The Unprecedented Impact Of The COVID-19 Public Health Emergency On Air Travel
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...This notice reminds the traveling public and U.S. and foreign carriers that passengers should be refunded promptly when their scheduled flights are cancelled or significantly delayed. Although the COVID-19 public health emergency has had an unprecedented impact on air travel,...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...United Airlines Redacted Animal Incident Report for March 2020
American Airlines Redacted Animal Incident Report for March 2020 Animal Report
On March 16, 2020, the Task Force submitted a report to the Department’s Aviation Consumer Protection Advisory Committee on awareness, training, reporting, and data collection regarding incidents of sexual misconduct by passengers onboard commercial aircraft.
Today, the National In-Flight Sexual Misconduct Task Force submitted its report on in-flight sexual misconduct on commercial flights.
The report was submitted to the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee (ACPAC). ACPAC...
2018 Disability-Related Complaints Details for Individual Carriers