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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
American Airlines Redacted Animal Incident Report for April 2020
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...The Department’s Office of Aviation Enforcement and Proceedings (Aviation Enforcement Office), a unit within the Office of the General Counsel, is providing answers to some of the most common questions about refunds to help consumers understand their rights and to ensure airlines and ticket...
Spirit Airlines Exemption
JetBlue Airlines Exemption
Today, the U.S. Department of Transportation is acting on two requests for exemption from the CARES Act airline service obligations announced in Order 2020-4-2. This is the second round of requests filed by Spirit...
WASHINGTON – The U.S. Department of Transportation today announced a plan to address the impact of the Coronavirus Disease 2019 (COVID-19) public health emergency on air carriers participating in the Essential Air Service (EAS) program. The Department issued a Notice to all EAS air...
The U.S. Department of Transportation Office of the Assistant Secretary for Aviation and International Affairs is providing notice that it will authorize subsidy payments for certain non-completed flights under the Essential Air Service (EAS) Program given the significant reduction in passenger...