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Aviation

Legacy ID
25

DOT Fines Spirit Airlines Over Handling of Disability Complaints

The U.S. Department of Transportation (DOT) today fined Spirit Airlines $100,000 for failing to appropriately record and respond to complaints about the carrier’s treatment of passengers with disabilities, violating DOT’s rules implementing the Air Carrier Access Act which prohibits...

Alitalia Compagnia Aerea Italiana Spa 2012-1-15

This consent order involves violations by Alitalia Compagnia Aerea Italiana SpA (Alitalia) of Article 19 of the Montreal Convention (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from delay...

Asiana Airlines 2012-1-14

This consent order concerns an Internet advertisement by Asiana Airlines (Asiana) that violates the full-fare advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Asiana to cease and desist from future...

DOT Fines Alitalia for Violating International Baggage Liability Rule

The U.S. Department of Transportation (DOT) today assessed a civil penalty of $80,000 against Alitalia, an airline based in Italy, for violating an international treaty by limiting reimbursement to passengers whose baggage was lost or delayed on Alitalia flights to and from the United States.

Polskie Linie Lotnicze LOT S.A. 2012-1-13

This consent order concerns Internet advertisements by Polskie Linie Lotnicze LOT S.A., (LOT) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition. It directs LOT to...

Icelandair Group 2012-1-8

This consent order concerns Internet advertisements by Icelandair Group (Icelandair) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition. It directs Icelandair to...

Imagine Tours & Travel, L.L.C. 2012-1-5

This consent order concerns advertisements of air tours by Imagine Tours & Travel, L.L.C., (ITT) that violated 14 CFR 399.84, the Department’s rule requiring disclosure of the full fare in advertising, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices by air carriers and...