An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
New consumer protections for airline passengers established by the U.S. Department of Transportation go into effect today, and will make flying more convenient and hassle-free for air travelers nationwide. The new consumer protections, finalized earlier this year, include requirements that...
This consent order concerns Internet advertisements by Ethiopian Airlines Enterprise (Ethiopian Airlines) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Ethiopian Airlines to cease...
The U.S. Department of Transportation (DOT) today fined Ethiopian Airlines $50,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Air Charters, Inc., d/b/a Air Flamenco (Air Flamenco) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements. It directs Air...
The U.S. Department of Transportation today fined two companies for violating the Department’s rules governing charter flights. Aviation Advantage, Inc. (AAI) was assessed a civil penalty of $150,000 and Swift Air, LLC was assessed a civil penalty of $100,000.
This consent order concerns violations by Aviation Advantage, Inc., (AAI) of the licensing requirements of 49 U.S.C. § 41101 and public charter regulation in 14 CFR Part 380, as well as violations by the company of 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair...
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations, 14 CFR 380.43, by Swift Air, LLC, (Swift Air) a direct air carrier, stemming from its voluntary cancellation of a public charter flight...
The nation’s largest airlines’ on-time arrival performance in June 2011 was an improvement from June 2010, but down from May 2011, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).
This consent order concerns inaccurate information provided by United Air Lines, Inc., (United) to consumers regarding its liability limit for lost, damaged, or delayed baggage on flights covered by the Montreal Convention (Convention) in violation of 49 U.S.C. § 41712. The order directs United...
This consent order concerns Internet advertisements by Air Canada that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Air Canada to cease and desist from future violations of section 399.84...