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This consent order concerns violations by South African Airways PTY Limited (“South African Airways”) of the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) that also constitute unfair and deceptive trade practices and unfair...
On April 15, 2011, Donald L. Pevsner (“Petitioner”) filed a document entitled a Petition for Rulemaking and an Unfair Practice Complaint relating to practices of Delta Air Lines and, by inference, other carriers (Docket OST 2011-0078). Mr. Pevsner also filed on the same date a second document...
This consent order concerns Internet advertisements by Orbitz Worldwide, LLC., (Orbitz) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Orbitz to cease and desist from future...
The U.S. Department of Transportation (DOT) today fined the online ticket agent Orbitz $60,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
The nation’s largest airlines recorded a rate of on-time flights in August that was an improvement over July’s mark but down from August 2010’s on-time rate, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).
This consent order involves violations by Aerovias de Intergración Regional, AIRES, S.A. (AIRES) of Article 17 of the Montreal Convention (Convention)1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from...
This consent order concerns Internet advertisements by Virgin Atlantic Airways, Ltd., (Virgin Atlantic) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Virgin Atlantic to cease and...
The U.S. Department of Transportation (DOT) today fined Virgin Atlantic Airways, an airline based in the United Kingdom, $50,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
This consent order concerns violations by Lowestfare.com, LLC (Lowestfare), an online ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It also directs Lowestfare to cease and...
This consent order concerns software developed by Amadeus IT Group, S.A., which, when installed by travel agency website developers in a manner that overlooked or misapplied instructions provided by Amadeus did not adequately disclose airline service that involved code-share operations as...