Aviation
Legacy ID
25
March 2023 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Recording of the Public Meeting on the Airline Ticket Refunds and Consumer Protections NPRM
This is a recording of the Department's public hearing on the Airline Ticket Refunds and Consumer Protections NPRM, which was held virtually on March 21, 2023.
Agenda for the Public Hearing on the Airline Ticket Refunds and Consumer Protections NPRM
Agenda for the March 21, 2023 Public Hearing on the U.S. Department of Transportation's Notice of Proposed Rulemaking on Airline Ticket Refunds and Consumer Protections.
2022 Report on Complaints Received By Airlines in 2021
2022 Report on Complaints Received By Airlines in 20212021 Disability-Related Complaints Details for Individual Carriers
2021 Disability-Related Complaints Details for Individual Carriers
2021 Disability-Related Complaints Received for Foreign Carriers
2021 Disability-Related Complaints Received for Foreign Carriers
2021 Disability-Related Complaints Received for U.S. Carriers
2021 Disability-Related Complaints Received for U.S. Carriers
2021 Disability-Related Complaints Received for All Carriers
2021 Disability-Related Complaints Received for All Carriers
2021 Report on Complaints Received By Airlines in 2020
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of...