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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
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The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that British Airways failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in violation of 49 U.S.C. § 41712 and 14...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that LATAM Airlines Group S.A. and several affiliates (collectively, LATAM) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier...
Please note that this report contains summary information only and does not necessarily include all relevant information pertaining to the public charter operations described herein (e.g., origins, destinations, flight dates,...