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Aviation

Legacy ID
25

Reporting of Disability-Related Complaint Data for 2023

U.S. Department of Transportation (DOT) regulations require U.S. and foreign air carriers operating to, from, or within the United States that have at least one aircraft in their fleet with a designed seating capacity of more than 60 passenger seats to: 1) record and categorize disability-...

Southwest Airlines - Order 2023-12-11

This consent order concerns violations of consumer protection laws by Southwest Airlines Co. (Southwest) during and after the operational failures that stranded over two million passengers over the 2022 Christmas holiday and into the New Year. While Southwest has paid consumers experiencing...