Midway Airlines (July 2002)

Vanguard Airlines (July 2002)

National Airlines (November 2002)

United Airlines Redacted Animal Incident Report for November 2012

Disability issues: wheelchair reservation codes

This letter concerns recent communication problems involving disabled air travelers' reservation records. The issue is best represented by the widely reported incident of a wheelchair user who was severely inconvenienced because his condition was not properly entered in the reservation record...

Cancellation penalties

Fare advertising: add-on taxes and fees

To all U.S. ‘Major’ and ‘National’ passenger carriers, and larger foreign air carriers

This letter concerns the listing in fare advertisements of government-imposed taxes and fees that are collected by air carriers. We have recently noted a wide variety of...

Suggested Guidelines for Accessible Lavatories in Twin-Aisle Aircraft

Disability issues: lavatories, movable armrests, stowage space in cabin for passenger wheelchair, airline aisle wheelchair in passenger cabin during flight

THIS LETTER WAS SENT TO ALL MAJOR AND NATIONAL U.S. PASSENGER AIR CARRIERS

The DOT rule on air travel by individuals with disabilities (14 CFR Part 382) obligates U.S. air carriers to begin providing specified accessibility features on certain aircraft. This...

Bowl Game Guidance

Notice of Department of Transportation Requirements Regarding Flights to College Bowl Games and other Special Events