Air Travel Consumer Reports for 2013

Air Travel Consumer Reports for 2013

January 2013 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP).

United Airlines Redacted Animal Incident Report for January 2013

Service Animal Guidance

This notice publishes a revision to the Department of Transportation’s Guidance Concerning Service Animals in Air Transportation, originally published in the Federal Register on November 1, 1996 (61 FR 56409, 56420).  It is the result of the Department’s review of a September 19, 2002,...

Air Carrier Liability Insurance: Notice to DOT

Part 205 of the U.S. Department of Transportation’s regulations (14 CFR 205) provides that no U.S. or foreign direct air carrier may engage in air transportation between or to or from points in the United States unless it has in effect aircraft accident liability insurance coverage meeting the...

Reporting of Disability-Related Air Travel Complaints

This document requires most  certificated U.S. air carriers and foreign air carriers operating to and from the U.S. that conduct passenger-carrying service to record and categorize complaints that they receive alleging inadequate accessibility or discrimination on the basis of disability...

Role of air charter brokers

The purpose of this notice is to provide guidance regarding the lawful role of air charter brokers (i.e., entities, including persons, that link prospective charter customers with direct air carriers) in the provision of air transportation.1 This guidance will be used by the Office of the...

Disclosure of airfare variations: web vs. other sources Surcharges that may be listed separately in advertisements

This notice is intended to provide guidance on two matters related to compliance with 14 CFR 399.84, the Department’s rule on full fare advertising, and the underlying statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive trade practices. First, we address the disclosure in...

Guidance on reporting disability-related complaints

A July 8, 2003, final rule (68 FR 40488) requires, among other things, that certain certificated U.S. air carriers and foreign air carriers record disabilityrelated complaints and submit a summary report of those complaints annually to the Department.

Guidance on reporting disability-related complaints

A July 8, 2003, final rule (68 FR 40488) requires, among other things, that certain certificated U.S. air carriers and foreign air carriers record disabilityrelated complaints and submit a summary report of those complaints annually to the Department.