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The purpose of this notice is to provide guidance regarding the lawful role of air charter brokers (i.e., entities, including persons, that link prospective charter customers with direct air carriers) in the provision of air transportation.1 This guidance will be used by the Office of the...
This notice is intended to provide guidance on two matters related to compliance with 14 CFR 399.84, the Department’s rule on full fare advertising, and the underlying statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive trade practices. First, we address the disclosure in...
A July 8, 2003, final rule (68 FR 40488) requires, among other things, that certain certificated U.S. air carriers and foreign air carriers record disabilityrelated complaints and submit a summary report of those complaints annually to the Department.
A July 8, 2003, final rule (68 FR 40488) requires, among other things, that certain certificated U.S. air carriers and foreign air carriers record disabilityrelated complaints and submit a summary report of those complaints annually to the Department.
Request for Comments on Draft Clarification of November 2012 Guidance on Review and Approval of Public Charter Operations and Prospectuses
The U.S. Department of Transportation (DOT) is issuing a Supplemental Notice of Proposed Rulemaking (SNPRM) to ensure that automated airport kiosks and air travel Web sites are accessible to air travelers with disabilities. The Department is proposing to require carriers (and airports, in the...
If your bag is lost, damaged, delayed or pilfered, the airline is free to invoke a limit on the settlement that it offers you.
We would like to call your attention to several consumer-related issues concerning the new fare structure recently announced by American. American's April 10 newspaper advertisement states that all tickets will be subject to a penalty of $25 if the passenger wishes to change his or her...
Spirit Airlines' pilots went on strike on June 12, and the carrier has been canceling all of its flights on a day-to-day basis. If you are holding a reservation for an upcoming Spirit flight, visit the carrier's website (www.spirit.com) for additional information and then call the carrier's...
This notice provides guidance for foreign air carriers regarding the content of the written explanation on denied boarding compensation and boarding priorities that carriers must provide to passengers who are denied boarding involuntarily, and to other interested persons at a U.S. airport upon...