Aviation Consumer Protection
In This Section
Tower Air (February 2000)
Pro Air (September 2000)
Legend Airlines (December 2000)
Midway Airlines (July 2002)
Vanguard Airlines (July 2002)
National Airlines (November 2002)
United Airlines Redacted Animal Incident Report for November 2012
Disability issues: wheelchair reservation codes
This letter concerns recent communication problems involving disabled air travelers' reservation records. The issue is best represented by the widely reported incident of a wheelchair user who was severely inconvenienced because his condition was not properly entered in the reservation record...