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The following guidance is provided to all direct and contract employees of Part 108 aircraft operators and Part 129 air carrier operators, and all other security personnel who conduct or supervise the screening of passengers and accessible property (e.g., screeners and screener supervisors)....
This fact sheet was sent to air carriers, aviation associations, and organizations representing the Sikh, Arab-American and Muslim communities.
DECEPTIVE PRACTICES REGARDING SERVICE FEES CHARGED BY TRAVEL AGENTS IN THE MARKETING AND SALE OF AIRFARES TO THE PUBLIC VIA THE INTERNET
NOTICE
The Office of Aviation Enforcement and Proceedings (“Enforcement Office”) has revised its enforcement...
ADVERTISEMENTS OF PERCENTAGE DISCOUNTS ON THE INTERNET AND DISCLOSURE OF INSURANCE SURCHARGES AND SECURITY FEES
NOTICE
The Office of Aviation Enforcement and Proceedings ("Enforcement Office") has become aware of a number of advertising practices on...
This consent order concerns Internet advertisements by Travelzoo Inc. (Travelzoo) that violated 14 CFR Part 257 and 49 U.S.C. § 41712 by failing to properly disclose code-share arrangements. These failures also constitute separate and distinct unfair and deceptive practices prohibited by section...
The Office of Aviation Enforcement and Proceedings ("Enforcement Office") has become aware that a number of U.S. and, particularly, foreign air carriers have failed to maintain an up-to-date designation of an agent for service of notice and process with the Department of Transportation (...
This consent order concerns Internet advertisements by STI Travel, LLC, (STI) that failed to comply with the Department’s full-fare advertising rule, 14 CFR 399.84(a), and constituted an unfair and deceptive practice prohibited by 49 U.S.C. § 41712. It directs STI to cease and desist from future...
This consent order involves violations by Malaysia Airline System Bhd (MAS) of Article 17 of the Montreal Convention1 (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from loss of checked...