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Public Complaints about Guidance Documents

Overview

Pursuant to the OMB Bulletin, we have also designated specific offices to receive and address public complaints that we are not complying with the OMB Bulletin or that we are treating a significant guidance document as a binding requirement.  These offices will respond promptly and appropriately to any complaints.  For each designated office in DOT, we have provided, below, the name and contact information.

Office of the Secretary

    Jonathan Dols
    Deputy Assistant General Counsel
    Office of Regulation
    1200 New Jersey Avenue, SE
    Room W94-304
    Washington, DC 20590
    United States
    Phone: 202-366-6828
    Jonathan.Dols@dot.gov

  Federal Aviation Administration

    Mark W. Bury, Assistant Chief Counsel for Regulations
    Federal Aviation Administration
    800 Independence Avenue, SW.
    Washington, DC  20591
    202-267-3073 (telephone)
    202-267-7971 (fax)
    mark.bury@faa.gov


Federal Highway Administration

    Kerry Rodgers
    Office of Chief Counsel
    1200 New Jersey Avenue, SE.
    E82-101
    Washington, DC  20590
    202-366-1376 (telephone)
 
    Kerry.rodgers@dot.gov


Federal Motor Carrier Safety Administration

    Steve LaFreniere
    Regulatory Ombudsman (MC-OM)
    Federal Motor Carrier Safety Administration
    1200 New Jersey Avenue, SE.
    Washington, DC  20590
    202-366-0596 (telephone)
    202-366-3224 (fax)
    Steven.LaFreniere@dot.gov


Federal Railroad Administration

     Kathryn Gresham
     Office of Chief Counsel
     1200 New Jersey Avenue, SE.
     Washington, DC  20590
     202-493-6068 (fax) (Attn:  FRA Guidance Liaison)
     FRA_Guidance_Complaints@dot.gov


Federal Transit Administration

    Bonnie Graves, Assistant Chief Counsel for Legislation and Regulations
    1200 New Jersey Avenue, SE.
    Washington, DC  20590
    202-366-4011 (telephone)
    202-366-3809 (fax)
    bonnie.graves@dot.gov

  
Maritime Administration

    Christine Gurland, Assistant Chief Counsel for Legislation and Regulations
    1200 New Jersey Avenue, SE.
    W24-312
    Washington, DC  20590
    202-366-5157 (telephone)
    202-366-7485 (fax)
    christine.gurland@dot.gov


National Highway Traffic Safety Administration

    Roland Baumann, Attorney
    Office of the Chief Counsel
    National Highway Traffic Safety Administration
    1200 New Jersey Avenue, SE.
    West Building
    Washington, DC  20590
    202-366-5260 (telephone)

    roland.baumann@dot.gov

Pipeline and Hazardous Materials Safety Administration
     
    Karin Christian, Senior Attorney Advisor
    Office of Chief Counsel
    Pipeline and Hazardous Materials Safety Administration
    1200 New Jersey Avenue, SE.
    East Building, 2nd Floor (PHC)
    Washington, DC  20590
    202-366-7041 (fax) (Attn:  PHMSA Guidance Liaison)
    PHMSA_Guidance_Complaints@dot.gov


Saint Lawrence Seaway Development Corporation

      This agency does not issue Guidance.

More Guidance Sections

Last updated: Wednesday, June 24, 2020