Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Complaints

This page shows Department of Transportation content pertaining to a specific tag. If you cannot find what you’re looking for on this page, please use the search box in the top right of our website.

2015 Airline Consumer Complaints Up From Previous Year

 

WASHINGTON – Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during 2015 were up 29.8 percent from 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.

For all of last year, the Department received 20...

Public Complaints about Guidance Documents

The name and contact information for public complaints that DOT agencies are not complying with requirements concerning significant guidance or that the agencies are treating a significant guidance document as a binding requirement.