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Policy & Procedure Enforcement

Policy and Quality Control Division

Our Purpose:

  • The Policy and Quality Control Division assists the Director in accomplishing civil rights policy-related responsibilities.
  • This Division also serves as the DOCR central receipt and control point for all internal and external civil rights policy-related documents or actions requiring the DOCR Director’s attention and/or approval.
  • If you have questions or require assistance concerning DOT civil rights policy-related matters, our contact information is available below.

Contact Information:

Policy and Quality Control Division (S-35)
Departmental Office of Civil Rights
U.S. Department of Transportation
1200 New Jersey Ave, S.W.
Washington, D.C. 20590
Phone: (202) 366-4648*
Fax: (202) 366-5575

* If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

Last updated: Tuesday, February 8, 2022