Policy & Procedure Enforcement

Policy and Quality Control Division

Our Purpose:

• The Policy and Quality Control Division assists the Director in accomplishing civil rights policy-related responsibilities.
• This Division also serves as the DOCR central receipt and control point for all internal and external civil rights policy-related documents or actions requiring the DOCR Director’s attention and/or approval.
• If you have questions or require assistance concerning DOT civil rights policy-related matters, our contact information is available below.

Contact Information:

Policy and Quality Control Division (S-35)
Departmental Office of Civil Rights
U.S. Department of Transportation
1200 New Jersey Ave, S.W.
Washington, D.C. 20590
Phone: (202) 366-4648*
Fax: (202) 366-5575

* If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.