JetBlue Airways Corporation 2012-8-25

About this Order

This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 involving the failure by JetBlue Airways Corporation (JetBlue) as required to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane.

Moreover, JetBlue failed to include certain required assurances in its contingency plan for lengthy tarmac delays. This order directs JetBlue to cease and desist from future similar violations of Part 259 and section 41712 and assesses the carrier $90,000 in civil penalties.