Department of Housing and Urban Development (HUD) - HUD Transit Office
Effective November 1st, 2022, logging into the Transit Benefit Web Application System will require Multi-factor Authentication (MFA). Participants will use Log.gov to access the Transit Benefit Web Application System. Program participants should follow the link below for a guide to instructions on Login.gov account set-up and use: TRANServe Login.gov Quick Guide.
DOT TRANServe Credit Card is with US Bank. The bank customer service phone number 1-888-994-6722, TRS dial 711. If you have not received your card, please call the bank customer service, cancel original card, and request a replacement card.
HUD Transit Office
- Email: TransitSubsidyHQ@hud.gov
Transit Subsidy Program Office Coordinators:
Required Training (prerequisite to enrollment):
Application System Training:
- Transit Subsidy Program Applicant Guide
- On Demand Video Applicant Training [external link]
- Transit Subsidy Program Approving Official Guide
- On Demand Video Approver Training[external link]