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A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

What if my electronic fare media is lost, stolen or damaged?

When you purchase a reloadable electronic fare media card, be sure to register it with the Transit Authority Provider, if this option is available. Registration prevents a permanent loss of irreplaceable Transit Benefit funds. The electronic fare media on a lost, stolen or damaged card can be transferred to the new card. Please note you may not use your Transit Benefit to purchase a reloadable electronic fare media card from the Transit Authority. You must pay for the new card with personal funds. You can learn more information about your transit authority, here.