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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page was last updated on...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Meeting of the Aviation Consumer Protection Advisory Committee (“ACPAC” or “Committee”) - Summary of Meeting
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
WASHINGTON – The U.S. Department of Transportation today released its updated November 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for September 2020. The previous version of this report excluded this data due to additional time needed to review...
The Department has the statutory authority to protect airline consumers from unfair or deceptive practices by airlines or ticket agents, and most of its aviation consumer protections regulations are based on that authority. However, the terms unfair or deceptive are not defined in the...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
The ACPAC held a virtual public meeting on September 24, 2020. Three topics were discussed at that meeting—(1) the report of the National In-Flight Sexual Misconduct Task Force (Task Force); (2) transparency of airline ancillary service fees; and (3) involuntary changes to...