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The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Alaska Airlines Redacted Animal Incident Report for September 2021
The Aviation Consumer Protection Advisory Committee (ACPAC) held a virtual public meeting on December 2, 2021 from 9:30 a.m. - 5:00 p.m. ET. The ACPAC discussed two topics: (1) Airline Ticket Refunds and (2) Information for Consumers Adversely Affected by Airline Delays or...
WASHINGTON – As we head into the holiday travel season, the U.S. Department of Transportation’s Office of Aviation Consumer Protection (OACP) announced it has filed an agreement for a $4.5 million settlement with Air Canada. The settlement would resolve OACP’s action against the carrier for its...
Meeting Summary - Third Meeting of the AAPB Advisory Committee on August 11, 2021.
WASHINGTON – The U.S. Department of Transportation today released its October 2021 Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August 2021. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. The...
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Alaska Airlines Redacted Animal Incident Report for August 2021