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This report responds to the requirement in section 5, paragraph(m)(i)(C) of Executive Order 14036 on Promoting Competition in the American Economy to describe the Department’s progress in its investigatory and enforcement activities to address the failure of airlines to provide timely refunds...
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Third Meeting: Air Ambulance and Patient Billing Advisory Committee Agenda
Air Ambulance and Patient Billing Advisory Committee - Notice of Public Meeting
Meeting Summary - Second Meeting of the AAPB Advisory Committee
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Hawaiian Airlines Redacted Animal Incident Report for May 2021
Alaska Airlines Redacted Animal Incident Report for May 2021
American Airlines Redacted Animal Incident Report for May 2021
The U.S. Department of Transportation is issuing an NPRM that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and wi-fi, when consumers pay for them but they are not provided. Under an existing...