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General

Legacy ID
2311

Guidance on Use of Word "Free" in Advertisements

This notice provides guidance to airlines and ticket agents on when they may appropriately advertise air fares as “free.” It also provides guidance on disclosure of costs that carriers may assess in connection with the booking of frequent-flyer award travel. The advice on “free” fares applies to...

2012 Report on Disability-Related Air Travel Complaints Received in 2011

The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of...

2011 Report on Disability-Related Air Travel Complaints Received in 2010

The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of...

June 2012 Airline System Traffic Up 0.6 Percent from June 2011

The U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported today that U.S. airlines carried 66.6 million scheduled domestic and international passengers in June 2012, 0.2 percent more domestic passengers and 2.8 percent more international passengers than in June...

New Horizons: Information for the Air Traveler with a Disability

This guide is designed to offer travelers with disabilities a brief but authoritative source of information about the ACAA rule: the accommodations, facilities, and services that are required to be available. It also describes features required by other regulations designed to make air travel...