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General

Legacy ID
2311

Acquisition Services

Overview

The Acquisition Services Division provides cross-cutting support to the Heads of Contracting Activity, internal stakeholders, and external customers (Transportation Safety Institute (TSI) and the Surface Transportation Board (STB)).  This Division provides a full range of...

About Us

The Office of Aviation Consumer Protection: Assists, educates and protects aviation consumers by, among other things, reviewing and responding to consumer complaints about air travel, publishing the U.S. Department of Transportation’s monthly Air Travel Consumer Report, and ensuring the...

Aircraft Disinsection Requirements

Disinsection is permitted under international law in order to protect public health, agriculture and the environment. The World Health Organization and the International Civil Aviation Organization stipulate two approaches for aircraft disinsection--either spray the aircraft cabin, with an...

Inflation Adjustments to Montreal Convention Liability Limits

This notice provides guidance to U.S. and certain foreign air carriers on inflation adjustments to liability limits of air carriers and foreign air carriers under the Montreal Convention (Convention). The adjustments affect limits on liability for damages for passenger death or injury, delay in...

Additional Guidance on Airfare and Air Tour Price Advertisements

This notice provides additional guidance to airlines and ticket agents that market prices for air transportation, air tours, or tour components in connection with air transportation regarding the full fare advertising rule. It describes several airline and ticket agent practices that the Office...

Guidance on the Use of Rounding in Air Fare Advertisements

This notice is intended to provide guidance to air carriers, foreign air carriers, and ticket agents regarding compliance with the full-fare disclosure mandate of the Department’s recent consumer rule, “Enhancing Airline Consumer Protections” (14 CFR 399.84, 76 Fed. Reg. 23110, 23166, Apr. 25,...