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This final rule amends the Department’s Air Carrier Access Act (ACAA) regulation on the transport of service animals by air. This final rule is intended to ensure that our air transportation system is safe for the traveling public and accessible to individuals with disabilities.
WASHINGTON – The U.S. Department of Transportation today announced that it is revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air to ensure a safe and accessible air transportation system. The final rule on Traveling by Air with Service...
WASHINGTON – The U.S. Department of Transportation today announced that it has issued a final rule codifying its longstanding definitions for the terms “unfair” and “deceptive” when the Department uses its statutory authority to prohibit unfair or deceptive practices by airlines or ticket agents...
The Department has the statutory authority to protect airline consumers from unfair or deceptive practices by airlines or ticket agents, and most of its aviation consumer protections regulations are based on that authority. However, the terms unfair or deceptive are not defined in the...
WASHINGTON – The U.S. Department of Transportation today released its November 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of September 2020. The full consumer report and other aviation consumer matters of interest to...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
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