ACPAC December 2, 2021 Meeting Agenda

Aviation Consumer Protection Advisory Committee - December 2, 2021 Meeting

The Aviation Consumer Protection Advisory Committee (ACPAC) held a virtual public meeting on December 2, 2021 from 9:30 a.m. - 5:00 p.m. ET. The ACPAC discussed two topics: (1) Airline Ticket Refunds and (2) Information for Consumers Adversely Affected by Airline Delays or...

Air Canada Settlement Agreement

DOT Office of Hearings approved the Settlement Agreement filed by the Office of Aviation Consumer Protection (OACP) and Air Canada. The settlement resolves OACP’s action against the carrier for its extreme delays in providing refunds to thousands of consumers for flights to or from the...

U.S. Department of Transportation Secures Record $4.5 Million Agreement with Air Canada to Settle Refund Case Involving Thousands of Consumers

WASHINGTON – As we head into the holiday travel season, the U.S. Department of Transportation’s Office of Aviation Consumer Protection (OACP) announced it has filed an agreement for a $4.5 million settlement with Air Canada. The settlement would resolve OACP’s action against the carrier for its...

Meeting Summary - Third Meeting of the AAPB Advisory Committee

Meeting Summary - Third Meeting of the AAPB Advisory Committee on August 11, 2021.

U.S. Releases First-Ever Comprehensive Aviation Climate Action Plan to Achieve Net-Zero Emissions by 2050

Builds on Biden-Harris Administration efforts launching Sustainable Aviation Fuels Grand Challenge, electrifying airport equipment and developing more efficient aircraft  

GLASGOW, SCOTLAND—At the United Nations Climate Change Conference, U.S....

U.S. DOT delivers new assistance to protect aviation manufacturing jobs—and reopens application process one last time

The Aviation Manufacturing Jobs Protection (AMJP) program has now announced more than $620 million in payroll protection support, protecting nearly 30,000 manufacturing jobs nationwide   

WASHINGTON – The U.S. Department of Transportation (DOT)...

Air Travel Consumer Report: August 2021 Numbers

WASHINGTON – The U.S. Department of Transportation today released its October 2021 Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August 2021. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. The...

October 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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Alaska Airlines Redacted Animal Incident Report for August 2021

Alaska Airlines Redacted Animal Incident Report for August 2021