Aviation
U.S. Department of Transportation Announces Proposed Rule to Require Airlines to Refund Fees to Consumers for Significantly Delayed Bags and Services Not Provided by the Airline
WASHINGTON – The U.S. Department of Transportation (Department) today announced that it is publishing a Notice of Proposed Rulemaking (NPRM) that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and...
Notice of Proposed Rulemaking (NPRM) - Refunding Fees for Delayed Checked Bags and Ancillary Services that Are Not Provided
The U.S. Department of Transportation is issuing an NPRM that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and wi-fi, when consumers pay for them but they are not provided. Under an existing...
Subsidized EAS report for communities in Alaska July 2021 (PDF)
Subsidized EAS report for communities in 48 states, HI, & PR July 2021 (PDF)
Subsidized EAS report for communities in Alaska July 2021
Subsidized EAS report for communities in 48 states, HI, and PR July 2021
Statement on the U.S. DOT issuance of order that would prohibit the sale of passenger air transportation between United States and Belarus
Today, June 29, 2021, the U.S. Department of Transportation issued an order proposing to prohibit the sale of passenger air transportation, including air transportation on an interline basis (e.g. tickets booked through one airline that contain flights operated by multiple airlines), between the...
Air Travel Consumer Report: April 2021 Numbers
WASHINGTON – The U.S. Department of Transportation today released its June 2021 Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of April 2021. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. The ATCR...
June 2021 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...