Aviation
Legacy ID
25
Hawaiian Airlines Redacted Animal Incident Report for January 2020
Hawaiian Airlines Redacted Animal Incident Report for January 2020
Air Travel Consumer Report: November 2020 Airline Complaint Data
WASHINGTON – The U.S. Department of Transportation today released its updated January 2021 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for November 2020. The previous version of this report excluded this data due to additional time needed to review and...
Accommodation by Carriers of Persons with Disabilities Who Are Unable to Wear or Safely Wear Masks While on Commercial Aircraft - Notice of Enforcement Policy
The Office of Aviation Consumer Protection (OACP), a unit within the Office of the General Counsel of the U.S. Department of Transportation, is issuing this Notice of Enforcement Policy to remind U.S. and foreign air carriers of their legal obligation to accommodate the needs of passengers with...
Abraham Gutnicki v. United Airlines and Scott J. Reiners v. United Airlines Order of Dismissal 2021-1-6
This order concerns two third-party complaints filed by Abraham Gutnicki and Scott J. Reiners against United Airlines. We have consolidated these complaints for disposition.
Domestic Airline Consumer Airfare Report - 3rd Quarter 2020
ACPAC Report to the Secretary of Transportation - December 31, 2020
ACPAC's Report to the Secretary of Transportation
FY 2019 SCASDP AMMENDED NOFO 1-19-2021
Oversales and Domestic Baggage – Final Rule
The U.S. Department of Transportation is issuing a final rule to revise its oversales regulation, 14 CFR Part 250, by clarifying that the maximum amount of Denied Boarding Compensation that a carrier may provide to a passenger denied boarding involuntarily is not limited, and by prohibiting...
Air Travel Consumer Reports for 2021
OverviewThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page was last updated on...