Aviation
Legacy ID
25
Air Travel Consumer Report: September 2020 Airline Complaint Data
WASHINGTON – The U.S. Department of Transportation today released its updated November 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for September 2020. The previous version of this report excluded this data due to additional time needed to review...
Aerolíneas Argentinas Order 2020-12-2
This consent order concerns violations by Aerolíneas Argentinas of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Aerolíneas Argentinas failed to adhere to the assurance in its contingency plan for lengthy tarmac delays regarding the deplaning of passengers. This order directs Aerolíneas...
DOT Fines Aerolíneas Argentinas for Violating Tarmac Delay Rule
WASHINGTON – The U.S. Department of Transportation (DOT) today fined Aerolíneas Argentinas $300,000 for violating a federal statute and the Department’s rule prohibiting long tarmac delays. The airline was also ordered to cease and desist from future similar violations.
An...
Final Rule - Traveling by Air with Service Animals
This final rule amends the Department’s Air Carrier Access Act (ACAA) regulation on the transport of service animals by air. This final rule is intended to ensure that our air transportation system is safe for the traveling public and accessible to individuals with disabilities.
U.S. Department of Transportation Announces Final Rule on Traveling by Air with Service Animals
WASHINGTON – The U.S. Department of Transportation today announced that it is revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air to ensure a safe and accessible air transportation system. The final rule on Traveling by Air with Service...
Service Animal Final Rule
U.S. Department of Transportation Issues Final Rule Providing Clarity on Unfair and Deceptive Practices in Aviation Consumer Protection
WASHINGTON – The U.S. Department of Transportation today announced that it has issued a final rule codifying its longstanding definitions for the terms “unfair” and “deceptive” when the Department uses its statutory authority to prohibit unfair or deceptive practices by airlines or ticket agents...
Final Rule - Defining Unfair or Deceptive Practices
The Department has the statutory authority to protect airline consumers from unfair or deceptive practices by airlines or ticket agents, and most of its aviation consumer protections regulations are based on that authority. However, the terms unfair or deceptive are not defined in the...
Air Travel Consumer Report: September 2020 and 3rd Quarter 2020 Numbers
WASHINGTON – The U.S. Department of Transportation today released its November 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of September 2020. The full consumer report and other aviation consumer matters of interest to...