The Department of Transportation is withdrawing a Request for Information (“RFI”) that solicited information on whether airline restrictions on the distribution or display of airline flight information harm consumers and constitute an unfair and deceptive business practice and/or an unfair...
WASHINGTON— The U.S. Department of Transportation today announced the appointment of two new members and the reappointment of five current members to the Federal Aviation Administration's 13-member Management Advisory Council (MAC). The MAC advises the FAA's senior management on policy, spending...
WASHINGTON – Today, the U.S. Department of Transportation announced that it has granted final approval of, and antitrust immunity for, the addition of Ireland-based Aer Lingus to the existing Oneworld transatlantic joint venture. The carriers requested antitrust immunity to include Aer...
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
On December 10, 2020, the U.S. Department of Transportation (Department) published in the Federal Register a final rule to amend the Department’s Air Carrier Access Act regulation on the transport of service animals by air. In that final rule, the Department allows airlines to require...
WASHINGTON – The U.S. Department of Transportation today released its updated November 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for September 2020. The previous version of this report excluded this data due to additional time needed to review...
This consent order concerns violations by Aerolíneas Argentinas of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Aerolíneas Argentinas failed to adhere to the assurance in its contingency plan for lengthy tarmac delays regarding the deplaning of passengers. This order directs Aerolíneas...
WASHINGTON – The U.S. Department of Transportation (DOT) today fined Aerolíneas Argentinas $300,000 for violating a federal statute and the Department’s rule prohibiting long tarmac delays. The airline was also ordered to cease and desist from future similar violations.
An...