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The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Hawaiian Airlines Redacted Animal Incident Report for May 2021
Alaska Airlines Redacted Animal Incident Report for May 2021
American Airlines Redacted Animal Incident Report for May 2021
WASHINGTON – U.S. Department of Transportation Secretary Buttigieg today announced the appointment of two new members and the reappointment of two current members of the Aviation Consumer Protection...
WASHINGTON – The U.S. Department of Transportation (Department) today announced that it is publishing a Notice of Proposed Rulemaking (NPRM) that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and...
The U.S. Department of Transportation is issuing an NPRM that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and wi-fi, when consumers pay for them but they are not provided. Under an existing...