Historic Alternative 1 - SIFL Rates Adjusted for PSP Grants

FlightHub Group Order 2022-2-6

This consent order concerns violations by FlightHub Group Inc. and its subsidiaries1 of the Department’s aviation consumer protection requirements in 49 U.S.C. § 41712; 14 CFR 399.80(f); 14 CFR 399.84(a); and 14 CFR 399.85(c). This order directs FlightHub Group to cease and desist from future...

Air China Order 2022-2-5

This consent order concerns violations by Air China Limited (Air China) of 14 CFR Part 259 and 49 U.S.C. § 41712 with respect to flights that experienced an excessive tarmac delay in January and November 2018. Specifically, Air China failed to adhere to the assurance in its contingency plan for...

DOT Fines Air China and FlightHub Group for Violating Aviation Consumer Protection Rules

WASHINGTON – The U.S. Department of Transportation (DOT or Department) took action today to protect aviation consumers by issuing fines to an airline and an online ticket agent for violating federal statutes and the Department’s aviation consumer protection rules. DOT fined the airline Air China...

Subsidized EAS report for communities in Alaska_Feb2022 (Excel)

Subsidized EAS report for communities in Alaska Feb 2022 (PDF)

Subsidized EAS report for communities in 48 states_HI_PR_Feb2022 (Excel)

Subsidized EAS report for communities in 48 states HI PR Feb 2022

Air Travel Consumer Reports for 2022

January 2022 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

...