Air Travel Consumer Report: Consumer Complaints Against Airlines Rise More Than 300 Percent Above Pre-Pandemic Levels

WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of April 2022 for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is...

Hawaiian Airlines Redacted Animal Incident Report for April 2022

Airline Passengers with Disabilities Bill of Rights

This Bill of Rights describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation, 14 Code of Federal Regulations (CFR) Part 382.

Aviation Consumer Protection Advisory Committee - June 28 and 29, 2022 Meeting

Overview

The Aviation Consumer Protection Advisory Committee (ACPAC) held a public meeting on June 28 and 29, 2022 from 9:30 a.m. - 5:00 p.m. ET. The ACPAC discussed two topics: (1) Transparency of Airline Ancillary Service Fees and (2) Availability of Airline Flight Information.

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June 28 and 29, 2022 Meeting of the Aviation Consumer Protection Advisory Committee (ACPAC)

Webcast of the June 28 and 29, 2022 ACPAC Meeting

Subsidized EAS Report for Communities in Alaska June 2022 (Excel)

Subsidized EAS Report for Communities in Alaska June 2022

Subsidized EAS Report for Communities in 48 states HI PR June 2022 (Excel)

Subsidized EAS report for communities in 48 states HI PR June 2022

Subsidized EAS report for communities in Alaska Feb. 2022 (Excel)

Subsidized EAS report for communities in Alaska_Feb2022 (Excel)

Aviation

U.S. Department of Transportation

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