Aviation
Etihad Airways Order 2022-11-7
This order concerns violations by Etihad Airways P.J.S.C. (Etihad) of the requirements of 14 CFR Part 382 (Part 382), with respect to the handling and reporting of disability-related complaints that Etihad received from passengers. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C...
October 2022 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Air Travel Consumer Report: August Consumer Complaints Up 6 Percent from July, More Than 320 Percent Above Pre-Pandemic Levels
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 6.0%...TSI Aviation Safety Professional Certificate Series
The PDF pamphlet provides information on the Aviation Safety Professional Certificate Series training provided by the Aviation Safety Division within the Transportation Safety Institute.
Domestic Airline Consumer Airfare Report - 2nd Quarter 2022
US International Air Passenger and Freight Statistics Report for First Quarter 2022
2020 Report on Disability-Related Air Travel Complaints Received in 2019
OverviewThe Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the...
2019 Disability-Related Complaints Details for Individual Carriers
2019 Disability-Related Complaints Details for Individual Carriers
2019 Disability-Related Complaints Received for Foreign Carriers
2019 Disability-Related Complaints Received for Foreign Carriers