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Section 541 of the FAA Reauthorization Act of 2024 (2024 FAA Act) extended the statutory authorization to September 30, 2028. In September 2024, the Department appointed 20 members to serve on the ACAA Advisory Committee.
Previous Members
...The Department has called upon airlines to improve their customer service commitments to passengers, which all have done to varying degrees. The dashboards below provide information for air travelers on airlines’ commitments to families flying with young children and customers experiencing...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
American Airlines Animal Incident Report for November 2022