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This consent order concerns violations by Air China Limited (Air China) of 14 CFR Part 259 and 49 U.S.C. § 41712 with respect to flights that experienced an excessive tarmac delay in January and November 2018. Specifically, Air China failed to adhere to the assurance in its contingency plan for...
WASHINGTON – The U.S. Department of Transportation (DOT or Department) took action today to protect aviation consumers by issuing fines to an airline and an online ticket agent for violating federal statutes and the Department’s aviation consumer protection rules. DOT fined the airline Air China...
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Alaska Airlines Redacted Animal Incident Report for November 2021