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The U.S. Department of Transportation (DOT) is issuing a guidance document to inform the public and regulated entities about DOT’s interpretation of the terms unfair, deceptive, and practices as it relates to its statutory authority to prohibit unfair or deceptive practices. DOT is taking...
Biographies of Speakers on Day 1 of the ACPAC Meeting (June 28, 2022)
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight...
Hawaiian Airlines Redacted Animal Incident Report for April 2022
The Aviation Consumer Protection Advisory Committee (ACPAC) held a public meeting on June 28 and 29, 2022 from 9:30 a.m. - 5:00 p.m. ET. The ACPAC discussed two topics: (1) Transparency of Airline Ancillary Service Fees and (2) Availability of Airline Flight Information.
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