Aviation
Legacy ID
25
Air Travel Consumer Report: Consumer Complaints Down from April, Still More Than 200 Percent Above Pre-Pandemic Levels
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of May 2022 for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 15%...July 2022 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight...
Airline Cancellation and Delay Dashboard
Please click this link for an alternative text version of the dashboard.
These ten large U.S. airlines and their regional operating partners, which operate flights for them but do not sell tickets, account for approximately 96 percent of the domestic scheduled passenger air traffic.
U.S. Department of Transportation Approves American Airlines U.S.-Cuba Services
On July 13, 2022, the Department granted authority to American Airlines for its proposed scheduled passenger flights between Miami and the following five Cuban points, beginning in November 2022:US International Air Passenger and Freight Statistics Report for Fourth Quarter 2021
DOT Announces First-Ever Bill of Rights for Passengers with Disabilities, Calls on Airlines to Seat Families Together Free of Charge
In its ongoing work to protect airline passengers, USDOT moves forward with pro-consumer actionsTranscript of Secretary Buttigieg Remarks on the Airport Terminal Grants Program at LAX: Los Angeles, California
Thank you so much, Mayor, for the kind introduction—and more importantly, for your leadership and your friendship.
Mayor Garcetti's leadership when it comes to infrastructure is, of course, well known in this community. It's also well-known and much admired among the community of...
Airline Passengers with Disabilities Bill of Rights (PDF Version)
The Airline Passengers with Disabilities Bill of Rights describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation. This easy-to-use summary will empower travelers to understand their rights and help the travel industry...