As Part of Ongoing Airline Consumer Protections Efforts, USDOT Announces New Rulemaking That Would Strengthen Protections for Consumers Seeking Refunds of Airline Tickets

Notice of Proposed Rulemaking - Airline Ticket Refunds and Consumer Protections

Notice of Proposed Rulemaking - Airline Ticket Refunds and Consumer Protections. The U.S. Department of Transportation (Department) is proposing to codify its longstanding interpretation that it is an unfair business practice for a U.S. air carrier, a foreign air carrier, or a ticket agent to...

Aviation Consumer Protection Advisory Committee - Notice of Public Meeting

Aviation Consumer Protection Advisory Committee - Notice of Public Meeting. The U.S. Department of Transportation announces a public meeting of the Aviation Consumer Protection Advisory Committee (ACPAC), to be held virtually to discuss the Department’s Notice of Proposed Rulemaking on Airline...

FY2021 SCASDP Selection Order

U.S. Department of Transportation Announces $16.9 Million in Grants to Help Small Communities Improve Air Service

Domestic Airline Consumer Airfare Report - 1st Quarter 2022

Air Travel Consumer Report: Consumer Complaints Down from April, Still More Than 200 Percent Above Pre-Pandemic Levels

July 2022 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight...

Airline Cancellation and Delay Dashboard

Please click this link for an alternative text version of the dashboard. 

These ten large U.S. airlines and their regional operating partners, which operate flights for them but do not sell tickets, account for approximately 96 percent of the domestic scheduled passenger air traffic.

U.S. Department of Transportation Approves American Airlines U.S.-Cuba Services