Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Aviation

Legacy ID
25

TAP Air Portugal Order 2022-11-14

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that TAP Air Portugal (TAP) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in violation of 49 U.S....

Frontier Airlines Order 2022-11-12

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that Frontier Airlines (Frontier) failed to provide timely refunds to tens of thousands of consumers for flights that the airline significantly changed in violation of 49 U.S.C. § 41712 and 14 CFR Part...

EL AL Israel Airlines Ltd. Order 2022-11-11

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that EL AL Israel Airlines Ltd. (EL AL) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in...

Avianca Order 2022-11-10

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that Avianca routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in violation of 49 U.S.C. § 41712 and...

Air India Order 2022-11-9

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that Air India routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in violation of 49 U.S.C. § 41712...

Aerovias de Mexico, S.A. de C.V. Order 2022-11-8

The U.S. Department of Transportation’s Office of Aviation Consumer Protection has determined that Aerovias de Mexico, S.A. de C.V. (Aeromexico) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed...