Aviation
Legacy ID
25
Tips for Families and Links to Airline Webpages
Before and During Booking Understand the airline’s seating policies. You can obtain information about an airline’s family seating policies directly from the airline. This information may be available on an airline’s website. Some airlines provide important advice on their webpages about...Aviation Consumer Protection and Civil Rights Final and Proposed Rules
Below is a compilation of rulemakings related to the Department of Transportation’s aviation consumer protection, civil rights, and economic licensing requirements.
Biden Harris Administration Announces Nearly $1B in Bipartisan Infrastructure Law Airport Funding Awarded to Meet Surging Air Travel Demand
Larger security checkpoints, more reliable and faster baggage systems and better roadways and multimodal connections are just some of the improvements passengers will seePrevious Activity of the ACAA Advisory Committee
OverviewSection 439 of the FAA Reauthorization Act of 2018 (2018 FAA Act) requires the Secretary of Transportation to establish an advisory committee to identify and assess barriers to accessible air travel, determine the extent to which DOT is addressing those barriers, recommend...
Airline Customer Service Dashboard
The Department has called upon airlines to improve their customer service commitments to passengers, which all have done to varying degrees. The dashboards below provide information for air travelers on airlines’ commitments to families flying with young children and customers experiencing...
Historical Fiscal-Year Appropriations and Number of Points Receiving Service (Excel)
Airline Family Seating Commitments Dashboard - Alternative Text Format
Air Travel Consumer Reports for 2023
Air Travel Consumer Reports for 2023January 2023 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...