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Guidance

Legacy ID
130
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Disability issues: seating accommodations

This letter is being sent to U.S. Major and National air carriers, air transport organizations, and certain disability organizations. It concerns the Department of Transportation’s rule on air travel by passengers with disabilities, 14 CFR Part 382.

On March 4, 1998, the Department...

Internet fare advertising, especially fuel surcharges

Prohibition on Deceptive Practices In the Marketing of Airfare To the Public Using the Internet

This is to remind all airlines, travel agents, and other sellers of air transportation that use the Internet to market air transportation fares to the public to...

Disability issues: updated version of Part 382

Updated version of DOT’s rule on air travel by passengers with disabilities.

This message was e-mailed to major U.S. airlines and aviation associations on June 14, 2001.

Attached is an updated MS Word version of our disability rule, 14 CFR Part 382, which incorporates the...

Refund when flight is canceled

This message was e-mailed to major airlines and aviation associations on September 25, 2001. It concerns the aftermath of the attacks on the World Trade Center and the Pentagon on September 11, 2001.

We are receiving an increasing number of complaints and...

Nondiscrimination in inspection and safety duties

October 12, 2001

Carrying Out Transportation Inspection and Safety Responsibilities In A Nondiscriminatory Manner

This DOT policy statement was e-mailed to major U.S. airlines and aviation associations on October 17, 2001....