Guidance
Disability issues: lavatories, movable armrests, stowage space in cabin for passenger wheelchair, airline aisle wheelchair in passenger cabin during flight
THIS LETTER WAS SENT TO ALL MAJOR AND NATIONAL U.S. PASSENGER AIR CARRIERS
The DOT rule on air travel by individuals with disabilities (14 CFR Part 382) obligates U.S. air carriers to begin providing specified accessibility features on certain aircraft. This...
Bowl Game Guidance
Notice of Department of Transportation Requirements Regarding Flights to College Bowl Games and other Special Events
Bowl game tours: game tickets
THIS LETTER WAS SENT TO TOUR OPERATORS THAT HAD SPONSORED FOOTBALL BOWL GAME TOURS IN THE PAST. A SIMILAR LETTER WAS SENT TO AIRLINES.
This letter concerns preparations which are now being made for the promotion and sale of air tour packages to the 1995 Rose Bowl and other bowl games....
Fare advertising: "each way"
CERTIFIED MAIL - RETURN RECEIPT REQUESTED
[THE FOLLOWING LETTER WAS SENT TO U.S. MAJOR, NATIONAL AND REGIONAL AIR CARRIERS, AND OVER 50 FOREIGN AIR CARRIERS.]
A short time ago, Secretary Peña sent a letter to larger U.S. carriers which, in part,...
Fare advertising: Add-on taxes and fees; "Percent off" advertising
THE FOLLOWING LETTER WAS SENT TO THE ATTACHED LIST OF U.S. & FOREIGN AIRLINE, and TRAVEL AGENCY EXECUTIVES
This letter follows up on previous advertising guidance we have provided air carriers and concerns the listing in "air tour package" fare...
Internet advertising
Internet advertising
Choice of forum contract provisions, fare penalties when carrier cancels flight
This letter was sent to the U.S. air carriers listed at the end of the letter.
We are sending you and other airlines this letter to advise you of several of the more problematic practices we have noted in reviewing certain air carrier operations and their contracts of carriage and...
Electronic Ticketing: Passenger Notices
Disability issues: accessibility of aircraft; accessibility of airports; communicable diseases
This letter is being sent to U.S. Major and National air carriers, air transport organizations, and certain disability organizations. It concerns the Department of Transportation’s rule on air travel by passengers with disabilities. I would appreciate it if you would direct this letter to the...