Delta Air Lines, Inc. Consent Order 2017-7-10

This order concerns an internal policy of Delta Air Lines, Inc., (Delta) that resulted, for a significant period of time, in the misclassification and misreporting of certain mishandled baggage claims filed by passengers, in violation of 14 CFR 234.6. Violations of the reporting requirement...

American Airlines, Inc. Consent Order 2017-7-9

This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to cease and...

Frontier Airlines, Inc. Consent Order 2017-7-8

This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of the requirements of 14 CFR Part 250, the Department’s oversales rule, and violations of 14 CFR Part 382 with respect to providing passengers with disabilities assistance in enplaning and deplaning, preboarding,...

Air X Aviation, Inc. Consent Order 2017-7-11

This consent order concerns violations by Air X Aviation, Inc., (Air X Aviation) of 49 U.S.C. § 41101, the Department’s aviation economic licensing requirements, and 14 CFR 399.80, which prohibits certain practices by ticket agents that constitute unfair and deceptive practices and unfair...

TAP Portugal Consent Order 2017-7-1

Delta Air Lines, Inc.- Consent Order 2017-6-20

Delta Air Lines, Inc. - Consent Order 2017-6-20

Dynamic International Airways, LLC Consent Order 2017-4-12

Paradigm Jet Management - Consent Order 2017-4-2

This consent order concerns violations by Paradigm Jet Management, Inc. (Paradigm), of 49 U.S.C. § 41712, which prohibits air carriers from engaging in unfair or deceptive practices in air transportation. Paradigm entered into an arrangement with IBX Jets LLC (IBX), in which Paradigm allowed its...

Spirit Airlines - Consent Order 2017-3-21

Benjamin Edelman and Jason Steele v. Delta Air Lines, Inc. - Consent Order 2017-3-19

Enforcement Order