9th ACACP Meeting Agenda

This document is the agenda for the 9th meeting of the ACACP.

9th Meeting: September 1, 2015

The ACACP held its ninth public meeting on September 1, 2015, in Washington, DC.

The committee discussed the recommendations submitted to it during the past three public meetings on the following subjects: Voice calls, government-imposed taxes and fees, airline mergers and...

Frontier Airlines, Inc. Consent Order 2017-08-27

This order concerns violations of the Department’s oversales rule, 14 CFR Part 250, and the domestic baggage liability rule, 14 CFR Part 254, by Frontier Airlines, Inc. (“Frontier”). Violations of Part 250 also constitute a failure to adhere to the carrier’s Customer Service Plan in violation of...

United Airlines, Inc. Consent Order 2017-9-1

This consent order concerns violations of 49 U.S.C. § 41721 and the reporting requirements specified in 14 CFR Part 235 for reporting inaccuracies by United Airlines, Inc., (“United”). This order directs United to cease and desist from future similar violations of 49 U.S.C. § 41721 and 14 CFR...

Air Ambulance Service

Information on air ambulance operators

August 2017 Air Travel Consumer Report

August 2017 Air Travel Consumer Report

Delta Air Lines, Inc. Consent Order 2017-7-10

This order concerns an internal policy of Delta Air Lines, Inc., (Delta) that resulted, for a significant period of time, in the misclassification and misreporting of certain mishandled baggage claims filed by passengers, in violation of 14 CFR 234.6. Violations of the reporting requirement...

American Airlines, Inc. Consent Order 2017-7-9

This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to cease and...

Frontier Airlines, Inc. Consent Order 2017-7-8

This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of the requirements of 14 CFR Part 250, the Department’s oversales rule, and violations of 14 CFR Part 382 with respect to providing passengers with disabilities assistance in enplaning and deplaning, preboarding,...

American Airlines, Inc. Consent Order 2017-7-9

This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to...