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Aviation Consumer Protection

In This Section

2018 Air Ambulance Complaint Data

Provided below is a list of consumer complaints filed with the U.S. Department of Transportation against air ambulance operators during calendar year 2018.

Month

Air Ambulance Company

Number of Complaints

January...

Aviajet Order 2019-4-8

This consent order concerns unauthorized foreign air transportation by Aviajet RD LLC (Aviajet) in violation of 49 U.S.C. §§ 41301 and 41712. This consent order directs Aviajet to cease and desist from future similar violations of 49 U.S.C. §§ 41301 and 41712 and assesses the company $20,000 in...

Modernizing Payment of Denied Boarding Compensation

About this document

The Department of Transportation is proposing to amend its rule on oversales to allow airlines to use electronic payment medias that are equivalent to cash as an option in lieu of check or cash payment to compensate passengers who are denied boarding involuntarily due to...