June 2019 Air Travel Consumer Report
June 2019 Air Travel Consumer Report
Aviation Consumer Protection
In This Section
United redacted animal incident report April 2019
United redacted animal incident report April 2019
May 2019 Air Travel Consumer Report
May 2019 Air Travel Consumer Report
Hawaiian Redacted Animal Incident Report for March 2019
Hawaiian Redacted Animal Incident Report for March 2019
April 2019 Air Travel Consumer Report (R)
April 2019 Air Travel Consumer Report (R)
March 2019 Air Travel Consumer Report (R)
March 2019 Air Travel Consumer Report (R)
February 2019 Air Travel Consumer Report (R)
February 2019 Air Travel Consumer Report (R)
Lufthansa Consent Order 2019-6-5
This order concerns violations by Deutsche Lufthansa AG (Lufthansa) of the Department of Transportation’s (Department) full fare advertising rule contained in 14 CFR § 399.84(a). These violations constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C...
Food Allergy Research and Education, Inc. v. American Airlines, Inc. And Alicia White v. American Airlines, Inc. Order 2019-5-12
On February 15, 2017, Food Allergy Research and Education, Inc., (FARE) filed a third-party complaint against American Airlines, Inc. (American). FARE contends that American violates the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and its implementing regulations by refusing to allow...
2018 Report on Disability-Related Air Travel Complaints Received in 2017
OverviewThe Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the...