An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Provided below is a list of consumer complaints filed with the U.S. Department of Transportation against air ambulance operators during calendar year 2020.
January
2020
Air Medical Group D/B/A Reach Air Ambulance
2...The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
American Airlines Redacted Animal Reports December 2020
American Airlines Redacted Animal Reports 2020
Hawaiian Airlines Redacted Animal Reports 2020
United Airlines Redacted Animal Reports 2020
Delta Air Lines Redacted Animal Reports 2020
This consent order concerns violations by JetBlue Airways Corporation (JetBlue) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, JetBlue failed to provide for the timely deplanement of passengers during lengthy tarmac delays at John F. Kennedy International Airport (JFK). This...
Hawaiian Airlines Redacted Animal Incident Report for January 2020
The Office of Aviation Consumer Protection (OACP), a unit within the Office of the General Counsel of the U.S. Department of Transportation, is issuing this Notice of Enforcement Policy to remind U.S. and foreign air carriers of their legal obligation to accommodate the needs of passengers with...