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This order concerns the failure of Spirit Airlines, Inc. (“Spirit”) to comply with the Department’s oversales rule, 14 CFR Part 250. This order also concerns Spirit’s policy that resulted in the misclassification and misreporting of certain passengers who were involuntarily denied boarding as...
This consent order concerns unauthorized foreign air transportation by Compañía Panameña de Aviación, S.A. (Copa) in violation of 49 U.S.C. § 41301. This order directs Copa to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of...
Meeting Summary - First Meeting of the ACAA Advisory Committee - March 10-11, 2020
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...Delta Redacted Animal Incident Report March 2020
The Department’s Office of Aviation Enforcement and Proceedings (Aviation Enforcement Office), a unit within the Office of the General Counsel, is providing answers to some of the most common questions about refunds to help consumers understand their rights and to ensure airlines and ticket...
The U.S. Department of Transportation Office of the Assistant Secretary for Aviation and International Affairs is providing notice that it will authorize subsidy payments for certain non-completed flights under the Essential Air Service (EAS) Program given the significant reduction in passenger...
On February 28, 2020, the U.S. Department of Transportation (Department or DOT) published in the Federal Register a Notice of Proposed Rulemaking (NPRM) on Defining Unfair or Deceptive Practices. The NPRM provided a 60-day comment period that was set to close on April 28, 2020. Nine...
Notice - Reporting of Causes of Flight Delays and Cancellations Given The Unprecedented Impact Of The COVID-19 Public Health Emergency On Air Travel
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
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