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The ACPAC held a virtual public meeting on September 24, 2020. Three topics were discussed at that meeting—(1) the report of the National In-Flight Sexual Misconduct Task Force (Task Force); (2) transparency of airline ancillary service fees; and (3) involuntary changes to...
MORNING SESSION (September 24, 2020):
AFTERNOON SESSION (September 24, 2020):
This consent order concerns unauthorized foreign air transportation by Emirates in violation of 49 U.S.C. § 41301. This order directs Emirates to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of $400,000.
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
The U.S. Department of Transportation (Department) announces a public meeting of the Aviation Consumer Protection Advisory Committee (ACPAC) on September 24, 2020. Three topics will be discussed at that meeting – (1) the report of the National In-Flight Sexual Misconduct Task Force (Task Force...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Hawaiian Airlines Redacted Animal Incident Report for May 2020
This consent order concerns violations by Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. d/b/a Volaris (Volaris) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Volaris failed to adhere to the assurances in its contingency plan for lengthy tarmac delays regarding the...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
American Airlines Redacted Animal Incident Report for April 2020