Meeting of the Aviation Consumer Protection Advisory Committee (ACPAC) on December 2, 2021 - Webcast

November 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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Alaska Airlines Redacted Animal Incident Report for September 2021

Alaska Airlines Redacted Animal Incident Report for September 2021

ACAA Advisory Committee - September 2021 Meeting Summary

Summary of the ACAA Advisory Committee's September 2021 Meeting

ACPAC December 2, 2021 Meeting - Speaker Biographies

ACPAC December 2, 2021 Meeting Agenda

Aviation Consumer Protection Advisory Committee - December 2, 2021 Meeting

The Aviation Consumer Protection Advisory Committee (ACPAC) held a virtual public meeting on December 2, 2021 from 9:30 a.m. - 5:00 p.m. ET. The ACPAC discussed two topics: (1) Airline Ticket Refunds and (2) Information for Consumers Adversely Affected by Airline Delays or...

Air Canada Settlement Agreement

DOT Office of Hearings approved the Settlement Agreement filed by the Office of Aviation Consumer Protection (OACP) and Air Canada. The settlement resolves OACP’s action against the carrier for its extreme delays in providing refunds to thousands of consumers for flights to or from the...

Meeting Summary - Third Meeting of the AAPB Advisory Committee

Meeting Summary - Third Meeting of the AAPB Advisory Committee on August 11, 2021.

October 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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