Alaska Airlines Redacted Animal Incident Report for May 2021

Alaska Airlines Redacted Animal Incident Report for May 2021

American Airlines Redacted Animal Incident Report for May 2021

American Airlines Redacted Animal Incident Report for May 2021

Notice of Proposed Rulemaking (NPRM) - Refunding Fees for Delayed Checked Bags and Ancillary Services that Are Not Provided

The U.S. Department of Transportation is issuing an NPRM that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and wi-fi, when consumers pay for them but they are not provided.  Under an existing...

June 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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Second Meeting: Air Ambulance and Patient Billing Advisory Committee - Agenda Day 2

Second Meeting: Air Ambulance and Patient Billing Advisory Committee - Agenda Day 2

Second Meeting: Air Ambulance and Patient Billing Advisory Committee - Agenda Day 1

Second Meeting: Air Ambulance and Patient Billing Advisory Committee - Agenda Day 1

Second Meeting Agenda: Air Ambulance and Patient Billing Advisory Committee

Second Meeting Agenda: Air Ambulance and Patient Billing Advisory Committee

May 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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May 18, 2021 Notice Regarding the Submission of Updated Contingency Plans for Lengthy Tarmac Delays

The purpose of this notice is to remind U.S. carriers of the statutory obligation, to submit updated tarmac delay contingency plans to the Department for review and approval.

April 2021 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

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