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The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Alaska Airlines Redacted Animal Incident Report for August 2021
The U.S. Department of Transportation (Department or DOT) and the Architectural Transportation Barriers and Compliance Board (Access Board or Board) are jointly hosting a public meeting, to be held virtually, on a DOT Notice of Proposed Rulemaking (NPRM) issued on January 2, 2020 and on Access...
This consent order concerns violations by United Airlines, Inc. (United) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. United failed to adhere to the assurances in its contingency plan for lengthy tarmac delays for 20 domestic flights and 5 international flights at...
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report...
Alaska Airlines Redacted Animal Incident Report for July 2021
Hawaiian Airlines Redacted Animal Incident Report for July 2021
By this notice, the U.S. Department of Transportation (DOT) clarifies its position on the American Airlines (American) and JetBlue Airways (JetBlue) Northeast Alliance (NEA) joint venture agreements and the January 10, 2021 agreement between and among DOT, JetBlue, and American (DOT Agreement)...
This consent order concerns violations of 49 U.S.C. §§ 41101 and 41712 by Paradigm Air Operators, Inc., (Paradigm) for engaging in air transportation without the required economic authority from the Department of Transportation. This order directs Paradigm to cease and desist from such further...
This report responds to the requirement in section 5, paragraph(m)(i)(C) of Executive Order 14036 on Promoting Competition in the American Economy to describe the Department’s progress in its investigatory and enforcement activities to address the failure of airlines to provide timely refunds...